Introduction to Management Skills

Topics: 7

Length: 7 hours

This introduction to management skills. You will be able to apply the skills from this course to enable you to manage people, projects and time.

Topic 1: Ready! Set! Manage!

This part of the course provides the user with the answers to the most commonly asked questions that new managers have such as how to build successful teams and how to manage a boss.

Topic 2: Motivating

After viewing this tutorial you will be able to provide effective feedback that your staff will be able to apply. You will learn how to keep up with appraisals and provide effective feedback.

Topic 3: Planning

This tutorial will allow you to think strategically, delegate work and plan meetings.

Topic 4: Communication

You will be able to tell the truth to your employees, deliver unwanted news, express yourself clearly, and ask questions that uncover employees' ideas and opinions.

Topic 5: Getting Input

Following this course you will be able to get input on improving both your own and the company's performance. It also informs you how to obtain useful information from employees during their exit interviews and how to obtain feedback from your superiors. It deals with the importance of listening, to get the most from the staff member's concerns and ideas.

Topic 6: Dealing with Challenging People and Times

This tutorial will enable you to help employees increase their performance and manage organizational changes. You will also learn how to handle cynics who are lowering morale and handle worries about change directly.

Topic 7: Building Success

Following this tutorial you will understand the ability to gain success through work performance. It illustrates the value of growing friendships within your company so you can exchange ideas and favors. It also discusses effective time management and how to make compelling presentations.