Negotiating

Topics: 4

Length: 19 hours

Location: Online

On this course you will discover strategies for negotiating in both business and daily situations. The course covers techniques for creating a negotiation plan, evaluating your opposition, and taking advantage of props, body language, questions, timing, and correspondence. It also presents tactics for getting control in negotiation situations, and useful methods of overcoming obstacles and closing a negotiation. Many everyday negotiation scenarios are shown, with hints on how to apply effective negotiation techniques to these situations.

Topic 1: Negotiating Techniques

This topic deals with communication and how to evaluate the opposition in a negotiation scenario and discusses various negotiating techniques including using props and body language, timing, language and asking questions effectively.

Topic 2: Gaining Control

This tutorial will show you the various types of opponents that commonly occur in negotiations. You will learn how to appeal to their good will and use emotions effectively. You will also see the most common mistakes in negotiations and learn how to gain control in a negotiating situation.

Topic 3: Closing the Deal

This course will show you how to deal with emotional blocks, including dealing with anger, fear, offering and counteroffering, what happens when things get personal and closing the negotiations

Topic 4: Everyday Negotiations

This part will examine the various common negotiating situations and how you can apply the techniques you have learned to negotiate the price of goods or services, a raise in your job, how to return a purchase or how to buy or sell a car.